HLO is an O2O platform for Social Caregiving. Social Caregiving does not discriminate; it has no color, race, religion, sex, age, financial or economic status, it is neutral. It needs to be for everyone, and that is the true essence of Social Caregiving – helping your neighbor.
HLO focuses on the last mile of caregiving - homecare. The people that will come to your home and provide this service are called Caregivers. Depending on the job/patient requirements you can hire a licensed nurse, nursing student, or someone with real life experience. Our business model is inclusive, we welcome everyone to use our service and we welcome anyone that wants to become a Caregiver, a Social Hero.
Our vision is to have mini-communities of Caregivers in every district, housing estate, and neighborhood in Hong Kong. This way if you need a Caregiver, it can be a neighbor. Trust, security, and convenience for everyone.
Each Caregiver will be fully vetted and trained to provide our very special Tender Loving Care (TLC) service. TLC is more than words, it's a service based on love and unselfishness, and it provides comfort and a sense of security. In addition to TLC training, they will also receive training in Eldercare, Childcare, Basic First Aid, and Sunday Caregiving. Best of all we guarantee 100% customer satisfaction. If you're not completely satisfied and happy with their service, then you don’t have to pay. All jobs comes with HKD10 Million Professional Indemnity and Public Liability Insurance.